Returns & Exchanges
At Powell Lacrosse Company, we want you to be fully satisfied with your gear. If your equipment or apparel doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused items in their original packaging, ensuring all tags are attached and the products are securely protected for transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our team receives and inspects your gear, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing